Privacy Policy

Sugar Gen is committed to protecting your privacy and personal information. This privacy policy explains how we collect, use, and protect your data when you visit our website or use our services.

Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”. 

We collect Device Information using the following technologies: 
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org. 
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. 
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site. 

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number. We refer to this information as “Order Information”. 

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

How We Use Your Information

We use your personal information to provide you with our services, communicate with you about your appointment or inquiries, and send you marketing materials with your consent. We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations)We also use your non-personal information to improve our website, analyze user behavior, and personalize your experience.

How We Protect Your Information

We take the security of your information seriously and implement technical, administrative, and physical safeguards to protect it from unauthorized access, disclosure, or misuse. We also limit access to your information to authorized personnel only.

Disclosure of Your Information

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use SquarSpace to power our online store--you can read more about how SquareSpace uses your Personal Information here: https://www.squarespace.com/privacy.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Your Rights and Choices

You have the right to access, correct, or delete your personal information at any time by contacting us through our website. You may also opt-out of receiving marketing communications from us by following the instructions in our emails or contacting us directly.

Data retention 
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. 

Changes to Our Privacy Policy

We may update this privacy policy from time to time to reflect changes in our business practices or legal requirements. We encourage you to review this policy periodically to stay informed about our data practices.

Contact Us

For more information about our privacy practices, if you have questions, or if you would please contact us by phone at (475) 900-6727, e‑mail at getsugared@sugar-gen.com or by mail using the details provided below:

Sugar Gen